USER GUIDE (download PDF)

 

Frequently Asked Questions for Visitors

 

What is the Cairns Arts and Culture Map?

The Cairns Arts and Culture Map is an online tool which geographically displays and promotes information about local arts, culture and heritage within the Cairns Regional Council local government area. This information includes facilities and spaces; festivals; public art; creative industries; artists; arts and cultural organisations; historical places and artworks held in Cairns Regional Council's collections.

Why was this website created by Cairns Regional Council?

The aim of both Cairns Regional Council's Arts and Culture Policy and the five year Strategy for Culture and the Arts 2022 is to "efficiently enhance, promote and develop our cultural programs and facilities, and join with our partners and the community in leveraging our collective cultural assets to build a vibrant and sustainable region."

The Cairns Arts and Culture Map provides a method to achieve these aims by working collaboratively with the community to showcase the depth and breadth of the arts and culture within our region. In the lead up to the new Culture Strategy for the region, Cairns Regional Council undertook an arts and culture mapping exercise (found here), which has led to the creation of this online resource. This website will continue to be developed and improved in a process driven primarily by the community.

Where has the information on the Map been sourced from?

Information on this website is sourced from Cairns Regional Council and Contributors from the community. All information is approved by Cairns Regional Council subject to our guidelines.

In addition, some of the historical images used throughout the website were provided to by the Cairns Historical Society.

How do I use the Cairns Arts and Culture Map?

You can use the Cairns Culture Map as a Visitor, or as a Contributor. Visitors can access map information online and also on mobile devices–please refer to the How do I Navigate the Website? section if you are having trouble navigating or searching the map.

Contributors are those people that submit information to go onto the Map and can refer to the How do I Create a Listing? section for assistance.

You may also refer to the downloadable User Guide linked at the top of this page for more information.

How do I report information on the Map that I believe to be incorrect? 

To report incorrect information please send a message to Cairns Regional Council via the 'Contact Us' page. Enquiries will be responded to within three working days. 

Are the facilities, venues and events listed on the Map accessible to wheelchairs?

Accessibility to venues should be stated in the description of the venue. If this is not the case, please contact the venue for further information.

 

How do I Navigate the Website?

 

Categories

There are eight different categories that you can explore:

Facilities and Spaces
Festivals
Public Art
Industries
Artists
Organisations
Historical Places
City Collections

Once you select the category that you want (please refer to the 'What are the Categories?' section to better understand what each category pertains to), you are taken to the map which shows what listings (e.g. resources, activities and items) are available within the Cairns region, and where they are located. 

Subcategories

You can further refine your search by using subcategories. For example, within the Public Art category, you can refine your search to only show items that are sculptures, and therefore remove other forms of public art such as murals and mosaics from your view.

To access the subcategories, you must first go into the map, then select the down arrow for ‘Within a category’. This will give you an entire list of all the categories and subcategories that you can search. Select the one you want, and then select the search button. Alternatively, if you select a category from the Home page, then to see the list of subcategories click on 'All # Subcategories (click to change)' located under the name of the category and then select search. 

You can also refine your search by typing in a specific address to see what is within a 100m radius of that location and can further refine it by also selecting a category/subcategory.

Finally, you can search for a keyword by typing into the ‘Keyword search’ bar and selecting ‘Search’. This will search for matching words in either the title or description of a listing. You can use these search methods independently of each other or use them in collaboration to get a very refined search.

How to see the Map View on a Mobile Device

When selecting a category or looking at the Map as a whole on a mobile device, the first thing you will see is a list of what is available. In order to see the map view, tap 'View Map & Hide Search Results' which is shown at the top of the list.

How to Access the Menu Bar on a Mobile Device

When using a mobile device, you can always access the main menu bar which contains the Home, Map, FAQs and Contact page links by tapping the symbol at the top of the screen which looks like three horizontal lines or by tapping the title of the website.

Zoom

You can zoom in and out by either using the scroll button on your mouse (or pinch the screen if using a mobile device). You can also zoom using the plus and minus symbols in the bottom right-hand corner of the map.

Moving Around the Map

To move around and explore the different areas of the map, simply left-click and drag in the direction you wish to go. If using a mobile device, use two fingers to move around when looking at the map view.

Satellite Imagery

You can change how you view the map between the basic mapping imagery and satellite imagery. To do this, simply click on ‘Satellite’ in the top left-hand corner of the map. You can also deselect ‘Labels’ which removes items like street names, suburbs and Google Maps icons (e.g. bus route icons).

Street View

To access Street View, simply drag the little yellow person icon in the bottom right-hand corner of the map to the area you would like to view and release it on the blue line which appears in that area. You will still be able to select flags that are within your sight to access information on that listing. 

You can move around in Street View by clicking on the large arrows that appear on the road, and using the zoom function to look at something closer up, or from further away. Then to exit Street View, press the back arrow that appears in the top left-hand corner of the map, next to the address.

You can also drag the yellow person icon to one of the small blue circles, and once you release it you can view a 360o image of the area.

Selecting an Item/Listing

To view an item/listing, you can either select it from the left-hand sidebar that lists all the items within your search, or select a flag on the map. Once you select an item, a right-hand sidebar will appear which gives you some information about the listing. From this sidebar you can select ‘More Details’ to view extra information like the description and other available images. 

Printing

You are able to print a screen shot of the map and the listings in your search by selecting the print symbol at the top right-hand corner of the left-hand sidebar (called 'View Search Results').

 

What are the Categories?

 

Facilities and Spaces

Includes arts and cultural private and public spaces such as theatres, workshops, galleries, training facilities, museums, libraries, and spaces that could be used for arts and cultural purposes.

Festivals

This listing is for annual, biennial or regular arts and cultural festivals. This listing is not intended as a ‘What’s On’ calendar. If you would like to see Councils What’s On page, click here.

Public Art

This listing includes artworks that are located in the public domain and viewable to everyone. This comprises a variety of forms such as: sculptures, murals, plaques, landscape (artwork inserted into or altering the immediate physical landscape, such as footpaths), mosaics and lighting.

Industries

This category refers to the creative industries which covers a broad range of activities. These are activities (according to UNESCO) in which “the product or service contains a substantial element of artistic or creative endeavour”. The Creative industries also incorporates cultural industries “which combine the creation, production and commercialization of creative contents which are intangible and cultural in nature”. 

This category includes industries such as: advertising, marketing and promotions, architecture and urban planning, jewellery and crafts, design (product graphics and fashion design), film, TV, video, radio, photography, IT software, publishing, museums, galleries and libraries, performing arts, visual arts, art suppliers, consultants, music/sound, arts services, entertainment, and literature.

Artists

This category is comprised of those professionals practicing in artistic areas like literature, music, dance, theatre, photography, film, drawing, painting, ceramics, sculpture, and culinary practices. It may include individuals and/or groups of artists.

Organisations

This category is comprised of organisations that contribute to the creative and cultural fabric of the Cairns Region. These include arts education, community art groups, historical and genealogical societies, Aboriginal and/or Torres Strait Islander Organisations, multicultural organisations, artist run initiatives, performing arts groups, visual arts groups, writing groups, and choir/singing groups.

Historical Places

This listing includes built heritage, natural heritage, cemeteries, museums, and plaques and memorials. It also includes all items listed on Council Heritage Trails which can be found here. This list does not reflect the listing of buildings/sites that have statutory requirements attached to them. To access this list, please refer to the Planning Scheme Places of Significance Policy here, and the QLD Heritage Register.

City Collections

The Cairns City Collections contains 260 artworks, comprising of the City Collection1930s CollectionMulgrave Shire Council Collection, and other Miscellaneous Acquisitions. The City Collection has approximately 100 pieces which have a range of mediums such as ceramics, paintings, sculptures, mixed media, prints, and tapestries. This collection is currently housed in various locations within the Cairns region. 

The 1930s Collection initially comprised of 28 artworks that were donated by prominent artists from Queensland, New South Wales, and Victoria between 1932 and 1936. Seventeen of these original pieces still remain and are located within the Cairns Magistrates Court. 

In addition to this the Mulgrave Shire Council Collection contains 24 pieces, the majority of which are located in the Council Chambers on Spence Street. 

Finally, there are 127 other miscellaneous acquisitions in various locations across the region. The work within the entire City Collection is a reflection of historically relevant work by prominent artists that display the unique colour and exoticism of the North.  

 

Frequently Asked Questions for Contributors

 

Who can submit information to the Cairns Arts and Culture Map?

Operators of arts and cultural facilities, organisers of arts and cultural festivals, someone wanting to list public art, individual artists, and arts and cultural organisations and industries are able to submit information to the map. These people/groups must also be located within the Cairns local government area. If you feel that an item should be listed and you are not the responsible person for that item please let us know for our consideration.

How do I create an account?

To sign up and become a Contributor, select ‘Login’ or ‘Add a Listing’ at the top of the page. This will open with a window which allows you to login, or to register yourself/your organisation. After selecting ‘Register’, you will be directed to fill out your details:

User name
Contact name
Phone number
Email
Address
Password

When you have filled these fields out and read through the FAQ's and our Terms and Conditions pages, select Register and a verification email will be sent to you. Once you verify your email address, you may login and begin creating and managing your listings. 

I received the following message: "Registration Confirmation Unsuccessful". What do I do?

If you accidentally double-clicked on the verification link sent to your email address, you may receive the message "Registration Confirmation Unsuccessful: Verification attempted with an invalid token or you have already verified your account". This is because double-clicking makes the website register that your email address has been verified twice and processes the second verification as invalid.

If your verification was successful, you should receive a welcome email and you can ignore the error message. If you did not receive a welcome email, please contact us through our contact page here.

How long will it take for my listing to be assessed?

Once you have registered and created a new listing and submitted it for approval, it will be assessed by the Cairns Arts and Culture Map team at Cultural Services, Cairns Regional Council. If there are any questions relating to your submission one of the team will contact you via phone or email. Once your submission is approved you will receive a confirmation email.

Submission assessment and subsequent approval may take up to three working days. 

How do I submit information to be included on the map?

To add listings to the site, refer to the How do I Create a Listing? section or the downloadable User Guide linked at the top of this page. Please also note that once you select 'Save Draft' or 'Save & Submit for Approval' you will be taken out of the edit page. If this does not occur, then your progress has not been saved. In order to save a draft, the 'Listing Title' and 'Overview' are required to be filled out, and to submit a listing, the following fields are required: Listing Title, Listing Web Page Address, Overview, Suburb, and Category and Subcategory. 

I do not have a physical address for my business, how can I list on the Map?

Please contact our team via our contact page and we can go through some possible options with you.

What are my responsibilities as a Map Contributor?

In order to ensure the Cairns Arts and Culture Map remains effective and beneficial to everyone, all Contributors need to ensure that their information is correct and up to date at all times, particularly if your circumstances change. 

I did not register as a Contributor, but information about me/my organisation is already captured. What do I need to do?

Please contact us and we will review the listing and action accordingly.

How do I remove my information?

If you are the Contributor you can edit your own information. If the information has been contributed by someone else please let us know.

Help, I’ve forgotten my password! How do I get a new one?

Select 'Login' at the top of the webpage and then select 'Forgot my Password'. An email with a link to reset your password will be sent to you using the email address you originally registered with. 

I Work from Home but do not want this Information to be Displayed. What do I do?

If you work from home and do not want to display this information, please enter your suburb and move the point/flag on the map below to the corner of your street and into the middle of the road or to the nearest main road.

How do I change the street address/location of where my information appears?

When editing your listing, you will be able to use the 'Locate from Address' button underneath the map if you type in the address, or you can drag the GPS marker to any location on the map by simply left-clicking and dragging to the appropriate place. Alternatively, you can double click on the desired location to place the marker there. For more information, please refer to page 15 of the User Guide.

How many images can I include and at what size?

We recommend only uploading 6 to 8 images per listing to ensure quick loading time for each page. The maximum number of images you can have is 10. 

Also, please note that the maximum image file size for each image is 5MB.

I can’t register my information, where can I get help?

Contact us

 

How do I Create a Listing?

 

How to create a listing

To create a new listing, select ‘View your listings’ and then select ‘Add New’ on the top left-hand corner of the screen. Alternatively, you can view all your listings by hovering over the left-hand sidebar and selecting ‘Listings’.

Description

Once you select ‘Add New’, you will be directed to a page, where you can fill out all the details for your listing. Add a title, and then a short description under ‘Listing Content’. This should be under 200 words in length. Under ‘Overview’, you can add a few words that briefly describe your listing as well. For example, for a piece of public art, the overview could be the artist’s name. 

Listing Page Address

This feature allows you to personalise the URL for your listing. In the box, write what you would like the extension/end of your URL for that listing to be (e.g. after com.au/.....). For example, this could be the title of your listing. Any spaces you use will automatically be converted into hyphens after you save the listing. If another page has that URL address, then a number will automatically be added to the end as well.   

Location

Type in the street address for your listing under 'Address' on the right-hand side. The only required field is the suburb in order to submit a listing. It is also a requirement that your listing be located within the Cairns local government area.

You will also be required to move the GPS location/marker on the map below to match your listings address. This can be done by selecting 'Locate from Address' which is located under the map. Or alternatively, you can use the map and zoom onto your location and double click to place the flag/point. From there you can left-click and drag and drop the point where it suits you.

Security

For security purposes, as this is a public database, be aware that the address and phone number you put on your listing will be made public. If you do not wish for this to be the case, please adjust your listing to suit your requirements. If you work from home and do not wish to have that address displayed, please input your suburb and move the GPS point/flag to the corner of your street and into the middle of the road. You can preview what your listing will look like to the public by selecting ‘View’.

Listing Information

You are required to select one category for each of your listings. This is located under ‘Listing Details’ on the right-hand side of the screen. Simply click in the box for ‘Categories’, and the entire list of categories will be displayed. Select the one that best represents your listing. You then need to select at least one subcategory. You can list as many subcategories as you feel suitable. This helps a visitor find exactly what they are looking for. Click on the subcategory box once you have selected your category to see whats available.

You may also wish to include a website link, contact information, and/or social media links. This can be achieved by filling out the items shown on the right-hand side under ‘Listing Details’ and ‘Social Networks’.

Images

You can add photos under ‘Listing Images’. Simply select the + symbol and choose the image you wish to upload. Please note that there is a 5MB file size limit for images. 

Saving and Submitting

Once you have filled out all the information that you want, select ‘Save Draft’ or 'Save & Submit for Approval'. Once you select either of these options, you will be taken out of the edit page. If this does not occur, then your progress has not been saved or submitted. In order to save or submit you will need to fill out the following sections: Listing Title, Listing Web Page Address, Overview, Suburb, and Category and Subcategory.

Approval

Once you have submitted your listing for approval it will then be assessed by the Cairns Arts and Culture Map team at Cultural Services, Cairns Regional Council. If there are any questions relating to your submission, you will be contacted via phone or email. The assessment process may take up to three working days, and once approval is granted, you will receive a confirmation email, and your listing will be visible on the website.

Multiple Listings

If your listing comes under multiple categories, then you should list it multiple times under separate listings. For example, if you are an organisation that has a space for hire and an annual festival, then you would have 3 separate listings - one under Organisations, another under Facilities and Spaces and a final one under Festivals.

Editing

When selecting ‘View your listings’ from the Dashboard or from selecting ‘Listings’ from the right-hand sidebar, you will be able to see all of the listings that you have created. From this list, you will be able to view, edit or delete your listing. ‘View’ opens up a separate window which displays what your listing will look like on the website.

Edit’ will take you to the same page as when you first created the listing. Once you have made the necessary changes, select ‘Save and Submit for Approval’. This will be sent for approval by one of the Cairns Arts and Culture Map team at Cultural Services, Cairns Regional Council, which may take up to three working days. During this time your listing will be taken offline until the changes are approved.

Delete’ will remove your listing from the website. 

It is recommended that you update your listing regularly to ensure that information is correct and up to date.

Festivals Category Format

If your listing is a festival or event, it is recommended that you include the date/s of your event within the title. The format to use is Title − Day Month, Year. For example, “Event Name − 1 January, 2018”.

Ensure that you continue to update the date of your festival. If the next date has not been set, state "Event Name - Date yet to be determined".

No Offensive Language

To ensure that everyone feels comfortable and safe joining and exploring the Map, comments containing obscene or vulgar language, abuse, personal attacks, offensive terms, or hate speech of any kind will not be approved and you will be asked to resubmit your listing.